How to Create an Awesome User Experience with Multiple Communication Channels
We live in a time of unprecedented choice.
From custom TV packages with thousands of channels to creating the perfect station on Pandora, consumers have come to expect plenty of options to suit their unique tastes.
Are you giving users different options to connect with you once they land on your website?
Or are you limiting them to email and online contact forms?
Putting the power of choice in users’ hands – opening up multiple communication channels – can lead to more leads and customers.