The Custom Form That Supercharged HeyMarvin’s Inbound Funnel
For high-velocity sales teams, the lead capture process isn’t just an operational detail; it’s a competitive edge. Every minute lost in routing a lead is a minute your competitor could be winning them over.
HeyMarvin, an AI-powered user research platform, was losing that edge. Their inbound demo requests were going into a basic HubSpot form that couldn’t:
- Route leads to the right rep instantly.
- Adjust the experience based on who was filling it out.
- Capture the attribution data marketing needed to optimize campaigns.
The sales team was stuck manually assigning leads. Marketing was flying blind on performance. And prospects weren’t having the smoothest first touch.
They brought in FunnelEnvy to change that.
The Roadblock: Bottlenecks in the Funnel
Before working with us, HeyMarvin’s process looked like this:
- A prospect filled out the demo request form.
- HubSpot captured the lead… but didn’t know who should own it.
- A rep or manager manually reassigned the lead.
- The right AE reached out hours (or days) later.
Meanwhile, the form itself wasn’t optimized for engagement. And since it didn’t push UTM data into HubSpot, there was no way to connect marketing campaigns to sales results.
The Fix: A Custom Form That Works Like a Sales Assistant
We implemented a Reform Custom Form designed specifically around HeyMarvin’s sales motion and tech stack.
Smart Routing Rules
- Automatically assigned each lead to the correct AE’s HubSpot calendar based on company size and ownership rules.
- Prospects could book a meeting immediately: no waiting, no handoffs.
Multi-Step Conversion Flow
- Broke the form into stages, starting with low-barrier questions to increase engagement.
- Collected valuable qualification data before asking for personal information.
- Reduced friction, improved completion rates, and gave sales better context.
Full Attribution Tracking
- Every submission carried UTM and source data into HubSpot.
- Marketing could finally measure which channels and campaigns drove meetings, and scale the winners.
The Outcome: A Faster, Smarter Funnel
HeyMarvin now runs a lead capture process that:
- Cuts response times from hours to seconds.
- Gives prospects a frictionless booking experience.
- Gives marketing and sales shared visibility into performance.
As Tim McMinn, Director of Growth & Operations at HeyMarvin, puts it:
“Now when someone fills out a form, they’re immediately routed to the correct rep, shown the right HubSpot calendar, and able to book a meeting instantly—all in one seamless flow.”
What This Means for You
If you’re capturing inbound demand but losing momentum between the form and the meeting, you’re leaving revenue on the table.
With FunnelEnvy’s Reform Custom Forms, you can:
- Align your form experience with your sales process.
- Instantly connect qualified leads with the right rep.
- Attribute every deal back to the campaign that generated it.
Want to turn more of your inbound leads into booked meetings?
Book your FunnelEnvy Custom Forms Consult