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So far Hitaishi Chaudhary has created 13 blog entries.

The Future of Marketing Measurement: Why Every B2B Team Needs to Understand Marketing Mix Modeling and Incrementality Testing

Why Marketing Measurement Is Broken

If you’ve ever tried to justify your marketing spend to your CFO, you know how hard it is to answer: “What’s really driving revenue, and where should we invest the next dollar?”

Most teams rely on dashboards, attribution tools, and endless reports that show activity but not true impact. As guest Pranav Piyush, Co-Founder and CEO at Paramark, explains the real problem isn’t the lack of data, it’s the lack of a scientific framework to interpret it.

That’s where Marketing Mix Modeling (MMM) and Incrementality Testing come in.

What Is Marketing Mix Modeling (MMM)?

MMM is a top-down statistical approach that uses correlations in historical data to estimate how each marketing channel contributes to revenue outcomes.

Think of it as running a scientific A/B test across your entire marketing mix, not just your website. MMM applies mathematical and statistical methods to understand the real impact of marketing.

Unlike traditional multi-touch attribution (MTA), which tries to stitch together every click and touchpoint, MMM looks at the bigger picture.

As Pranav put it: “If it was possible to perfectly stitch together every user journey across devices, who wouldn’t want that? The problem is, it’s not possible. MMM accepts that incompleteness and deals with it.”

What Is Incrementality Testing?

Incrementality testing measures the actual causal impact of your marketing campaigns.

Most marketers don’t realize they can launch self-serve conversion lift studies directly in platforms like Meta and LinkedIn. These studies split your audience into test and control groups to determine how much incremental lift your ads drive, just like a website A/B test.

You don’t need external tools. You just need to be comfortable with Conversion API setup and know what success signals to track.

This kind of testing gives you real answers to questions like: Did that ad campaign actually cause more conversions? Or would those have happened anyway?

When Are You Ready for MMM and Incrementality Testing?

Not every company is ready to invest in MMM. According to Pranav and Jason Hart, Principal Consultant at Domain Methods, these are the key readiness indicators:

  • You’re spending at least a few million dollars per year across multiple channels
  • You have 18-24 months of historical marketing data
  • You’ve built a marketing data warehouse and reporting infrastructure
  • You have a dedicated analytics or marketing ops function
  • Your mix includes a variety of upper- and lower-funnel channels

If you’re earlier-stage or only spending across 1-2 channels, focus first on running incrementality tests using native platform tools.

As Jason emphasized: “Your results are going to vary depending on how clean and consistent your data is. MMM only works if your data house is in order.”

Why Most Companies Fail at Experimentation

The biggest obstacle isn’t technical, it’s cultural.

Top tech companies like Amazon, Uber, and Booking.com publish their experimentation stats. They only see statistically significant lift in about 10–20% of their tests.

That doesn’t mean experimentation doesn’t work. It means most ideas don’t win—which is exactly why you need experimentation in the first place.

If leadership (CEO, CMO, CFO) expects 100% win rates, they’re not ready to support a real test-and-learn culture.

Pranav’s advice:

  • Start with top-down buy-in
  • Allocate at least 10% of budget to experimentation
  • Get comfortable with uncomfortable truths, like what would happen if you stopped marketing altogether

The Data Foundation That Makes It All Possible

Before you can implement MMM or reliable incrementality testing, your data needs to be centralized, clean, and complete.

Most marketing teams still operate with data siloed across platforms like LinkedIn, Google Ads, Salesforce, and spreadsheets.

What you need instead:

  • Centralized data in a warehouse
  • Consistent definitions for key metrics (leads, pipeline, revenue)
  • Historical depth (at least 6–8 quarters of reliable data)
  • Internal alignment between marketing and finance teams

If you try to implement MMM or AI-driven analytics without that foundation, the results will be misleading at best, and damaging at worst.

Takeaways for B2B Marketing Teams

  • Marketing Mix Modeling offers a scalable way to understand what’s actually working across your full mix
  • Incrementality testing lets you prove causality, without relying on black-box attribution
  • Both require clean data and internal alignment
  • True measurement starts with cultural commitment to experimentation and truth-seeking
  • You don’t need expensive tools to get started, LinkedIn and Meta now offer built-in lift testing options

Next Steps: Build Smarter Measurement Systems

  • Run a native lift test on LinkedIn or Meta to see how incrementality testing works
  • Centralize your marketing data in a warehouse and clean up your key metrics
  • Align your marketing, analytics, and finance stakeholders on what success really looks like
  • Start building a roadmap of channel-level experiments based on measurable business outcomes

Download the Lead Conversions Playbook: Reform’s Lead Conversions Playbook gives you the exact experiments we’ve used to consistently drive high-quality, sales-accepted leads for B2B companies.


Watch the Episode here.


Free resource: Website Optimization Quick Wins Playbook
Get 24 tactical website experiments designed to drive more pipeline, without touching your backend.


How to Use Self-Segmentation to Qualify Leads Without Killing Conversions

For B2B marketers, demand gen leads, and GTM teams, getting the lead isn’t enough, you need context. 

And the old playbook of relying on enrichment providers or one-size-fits-all forms is just not cutting it anymore.

In this episode of the Revenue Funnel Optimization podcast, Arun Sivashankaran and David Janczyn share how one of FunnelEnvy’s clients struggled to make sense of inbound leads, because they didn’t know who they were actually capturing.

The Challenge: Leads Without Context

Like many B2B companies, the client targeted multiple audiences but captured minimal segmentation data through their form. Without knowing which segment a lead belonged to and with enrichment providers falling short, they couldn’t:

  • Run relevant nurture campaigns
  • Deliver tailored SDR outreach
  • Optimize retargeting or paid media offers

Generic messaging. Poor response rates. Frustrated sales teams.

The Fix: Self-Segmentation Through Smart Form Design

Here’s how the FunnelEnvy team solved it, without tanking conversion rates.

1. Multi-Step Forms with Embedded Context

Instead of long, impersonal forms, they used a multi-step experience:

  • Step 1: Soft segmentation questions like role, company type, or team size
  • Step 2: PII capture (name, email, etc.)

This structure avoids overwhelming the user, while capturing high-value self-reported data that enrichment tools simply can’t provide.

2. Relevance Drives Completion

When questions are framed as relevant to the user’s experience, completion rates increase. Prospects are more willing to fill out a form if they believe:

  • They’ll get a more tailored post-form experience
  • Their answers influence the value they receive

This principle: “Relevance always wins,” helps balance lead volume with lead quality.

3. Testing, Not Guessing

The team didn’t assume this new structure would work. They tested:

  • Conversion rate impact
  • Down-funnel performance (MQL to SQL to revenue)
  • Data usability by sales and marketing teams

Even if form fills decreased slightly, lead quality and conversion to pipeline went up.

What Happens After the Form Fill Matters More

Capturing better data unlocked revenue-driving opportunities:

  • More relevant nurture sequences tailored to buyer type
  • Higher-performing SDR outreach with custom messaging per segment
  • Segmented retargeting campaigns with aligned offers and positioning

Plus, with clean, self-reported data, the marketing team could build more accurate audiences for LinkedIn and display advertising, without waiting on data enrichment vendors.

Think of Your Form as Growth Infrastructure

As Arun says:

“The form isn’t just a frontend thing. If you treat it like a growth engine, it connects to everything downstream, nurture paths, paid campaigns, even attribution.”

Key Takeaways:

  • Don’t rely on enrichment tools for segmentation.
  • Use self-identification to let prospects tell you who they are.
  • Structure forms in multi-step flows that prioritize relevance.
  • Test for conversion and quality.
  • Use the data to power campaigns, not just reports.

Free resource: Website Optimization Quick Wins Playbook
Get 24 tactical website experiments designed to drive more pipeline, without touching your backend.


This blog just scratches the surface. For the full breakdown, including real examples and frameworks 👉 Watch Episode 6 on YouTube


If you’re done with junk leads, enrichment noise, and low pipeline conversion, book a Full Funnel Audit with FunnelEnvy.


How to Calculate True ROI from A/B Tests (Without Lying to Your CFO)

Let’s get real about A/B testing.

You ran a test. Got a 28% lift. Extrapolated it over 12 months. Share the number with your VP.

Congrats. You just lied to your CFO.

It’s not your fault. The industry has clung to linear ROI projections for years because they’re simple and look great in decks.

But they’re also wildly inaccurate.

In this episode of the FunnelEnvy podcast, Arun Sivashankaran and David Janczyn go deep into a smarter, more truthful model: Intent Decay.

Why Linear ROI Models Fail

When you apply a constant uplift over time based on your test results, you’re making two big assumptions:

  1. That your test lift is permanent
  2. That all site visitors behave the same way

Neither of these is true.

Most A/B tests, especially those that rely on urgency, gimmicks, or motivational tweaks, start to decay in performance within weeks.

The deeper truth? You’re mostly capturing low-intent traffic that wasn’t going to convert anyway. That behavior is temporary.

Introducing Intent Decay: A Smarter ROI Model

Arun, David and the team at FunnelEnvy built an approach that accounts for visitor intent and test type to calculate long-term ROI more accurately.

Here’s how it works:

There are two types of visitors:

  • High intent: Already motivated, further down the funnel
  • Low intent: Uncertain, exploratory, need persuasion

Most CRO experiments lift low intent visitors. But those conversions decay faster.

By identifying the type of experiment you ran (e.g. friction reduction vs. urgency play), you can apply a decay multiplier to estimate more realistic ROI.

Test Types That Decay (and Those That Don’t)

Not all experiments are created equal.

Here’s how test types break down in terms of decay risk:

Test Type Decay Rate    Why
Friction Reduction (e.g. form simplification)           Low    Captures both high + low intent users
Motivation/Urgency (e.g. limited time offers)         High    Triggers short-term emotion only
Trust/Social Proof      Medium    Builds credibility but can fade
Personalization      Variable    Depends on depth & targeting
Offer/Positioning Changes    Low-Medium       Impacts core value perception

This framework lets you prioritize high-leverage experiments that will stick.

How to Apply This to Your CRO Program

David lays out a simple approach:

  1. Estimate Intent Split (use 70% high intent / 30% low intent as baseline)
  2. Identify Test Type and corresponding decay factor
  3. Apply Monthly Decay to initial lift
  4. Model ROI Over Time, not just Week 1

“Your ROI projections should reflect real-world behavior, not vanity metrics.”

Bonus: Use This Model to Prioritize Experiments

Most teams use ICE (Impact, Confidence, Ease) for prioritization. But it ignores long-term decay.

By layering in a decay factor, you stop prioritizing flashy, fast-fading tests, and start investing in sustainable wins.

This is how you:

  • Defend your roadmap
  • Earn budget credibility
  • Build a testing culture based on truth, not just temporary spikes

Final Takeaways

  • Linear ROI is easy. But it’s wrong.
  • Intent Decay gives you a credible, repeatable model
  • Use it for reporting, prioritization, and strategic alignment

You don’t need to overhaul your stack. Just start using better math.


Watch episode 5 (Part 2) of the FunnelEnvy Podcast to go deeper.


Want to see how this applies to your funnel? Book a Full Funnel Conversion Audit.


How to Fix Your Reporting When CRO Results Decay Over Time

You got a 31% lift from that A/B test? Cool.
Now ask yourself: “will that number still hold in 6 months?”

If you’re in marketing or growth, you’ve probably seen this happen:

– You run a successful experiment
– You see a conversion lift, let’s say 25-40%
– You slap that % on top of your average revenue and forecast the annual impact
– Victory slides in the QBR

…except there’s one major problem:
That lift probably won’t last.

In this episode of the Revenue Funnel Optimization Podcast, Arun Sivashankaran and David Janczyn dig into one of the biggest lies in CRO:

– Most ROI projections are inflated.
– Linear extrapolations of test wins are misleading.
– And the majority of uplift comes from low-intent visitors who are least likely to stick.

Let’s break it down.

The Problem with Linear ROI Projections

The way most CRO programs calculate ROI is dead simple: “We got a 31% lift from this test. Let’s apply that across all future traffic for the next 12 months and show a $$$ win.”

This sounds great on paper. But in the real world, it’s fundamentally flawed.

Here’s why:

  • Results decay over time, especially when you’re optimizing for low-intent traffic (more on that below)
  • Not all tests have the same lasting impact, friction removal ≠ motivational copy tweak
  • Stakeholders get misled by inflated wins → misallocate budget → question CRO credibility later

Enter: The Conservation of Intent Framework

At the core of FunnelEnvy’s new model is a powerful concept: The Conservation of Intent.

It means:

  • You can’t manufacture intent out of thin air
  • Your website visitors fall into 2 buckets:
    • High-intent: ready to convert regardless of tweaks
    • Low-intent: need persuasion, UX help, motivation
  • Most A/B test lifts come from that group (low-intent)
  • But those low-intent gains fade faster over time

What This Means for Your Experiments

Let’s say you run a test and get a 31% lift. Here’s what happens next:

  • The high-intent users you win will likely keep converting
  • The low-intent users are more volatile, some convert due to urgency or friction removal, but many won’t stick long term
  • Over the next few months, your results decay, eventually hitting a stable point

Instead of pretending that your lift holds steady, FunnelEnvy now uses a decay-based model that factors in:

  1. Initial lift
  2. % of high vs. low intent visitors
  3. Decay rate by experiment type (e.g. friction reduction vs. motivation boost)

You get a much more credible, defensible ROI number, even if it’s smaller.

Why Smaller ROI Is Actually a Win

We get it. Telling clients or execs that your 31% win is actually worth 10% long-term isn’t sexy.

But here’s the truth:

– It builds trust and credibility
– It lets you prioritize smarter
– It sets realistic expectations for testing ROI
– And it avoids misallocating budget based on inflated forecasts

As Arun puts it in the episode: “Do you want ROI that looks good in the QBR or ROI that’s actually real?”

Want to Report Your Test Results More Accurately?

We are building simple models you can plug your own data into, but in the meantime, here’s how to level up your reporting:

  • Segment your test impact by intent (use GA4 or session replay to get insight)
  • Estimate decay based on test type (we’ll cover this in part 2 of the episode)
  • Stop using annual linear projections (it’s a credibility killer)
  • Educate your stakeholders on why smaller wins = long-term trust

Watch the Full Episode Now

This is one of the most insightful, behind-the-curtain episodes we’ve released to date. If you’re in CRO, RevOps, or growth strategy, you need to watch it.

Watch Episode 5 Part 1 on YouTube »

And don’t forget to subscribe, Part 2 goes even deeper into test types, decay rates, and the actual model we use.


Bonus Resource: Website Optimization Quick Wins

If you’re still optimizing with gut feel or best guesses, this free guide will change how you approach form UX, friction, and full-funnel optimization.

Get the Website Optimization Quick Wins guide here.

The Custom Form That Supercharged HeyMarvin’s Inbound Funnel

For high-velocity sales teams, the lead capture process isn’t just an operational detail; it’s a competitive edge. Every minute lost in routing a lead is a minute your competitor could be winning them over.

HeyMarvin, an AI-powered user research platform, was losing that edge. Their inbound demo requests were going into a basic HubSpot form that couldn’t:

  • Route leads to the right rep instantly.
  • Adjust the experience based on who was filling it out.
  • Capture the attribution data marketing needed to optimize campaigns.

The sales team was stuck manually assigning leads. Marketing was flying blind on performance. And prospects weren’t having the smoothest first touch.

They brought in FunnelEnvy to change that.

The Roadblock: Bottlenecks in the Funnel

Before working with us, HeyMarvin’s process looked like this:

  • A prospect filled out the demo request form.
  • HubSpot captured the lead… but didn’t know who should own it.
  • A rep or manager manually reassigned the lead.
  • The right AE reached out hours (or days) later.

Meanwhile, the form itself wasn’t optimized for engagement. And since it didn’t push UTM data into HubSpot, there was no way to connect marketing campaigns to sales results.

The Fix: A Custom Form That Works Like a Sales Assistant

We implemented a Reform Custom Form designed specifically around HeyMarvin’s sales motion and tech stack.

Smart Routing Rules

  • Automatically assigned each lead to the correct AE’s HubSpot calendar based on company size and ownership rules.
  • Prospects could book a meeting immediately: no waiting, no handoffs.

Multi-Step Conversion Flow

  • Broke the form into stages, starting with low-barrier questions to increase engagement.
  • Collected valuable qualification data before asking for personal information.
  • Reduced friction, improved completion rates, and gave sales better context.

Full Attribution Tracking

  • Every submission carried UTM and source data into HubSpot.
  • Marketing could finally measure which channels and campaigns drove meetings, and scale the winners.

The Outcome: A Faster, Smarter Funnel

HeyMarvin now runs a lead capture process that:

  • Cuts response times from hours to seconds.
  • Gives prospects a frictionless booking experience.
  • Gives marketing and sales shared visibility into performance.

As Tim McMinn, Director of Growth & Operations at HeyMarvin, puts it:

“Now when someone fills out a form, they’re immediately routed to the correct rep, shown the right HubSpot calendar, and able to book a meeting instantly—all in one seamless flow.”

What This Means for You

If you’re capturing inbound demand but losing momentum between the form and the meeting, you’re leaving revenue on the table.

With FunnelEnvy’s Reform Custom Forms, you can:

  • Align your form experience with your sales process.
  • Instantly connect qualified leads with the right rep.
  • Attribute every deal back to the campaign that generated it.

Want to turn more of your inbound leads into booked meetings?
Book your FunnelEnvy Custom Forms Consult



How to Build a Culture of Experimentation That Doesn’t Fall Apart When People Leave

Let’s be honest: most experiments won’t “win.”

And that’s fine—because the real goal of enterprise experimentation isn’t a single A/B test. It’s building a system that consistently delivers insights, revenue, and resilience across teams.

In Part 2 of our latest podcast episode, Arun and David dig into what separates long-term experimentation success from short-term sparks that fizzle out when a single stakeholder leaves.

Here’s what we covered:

1. Wins Are the Fuel, But Culture Is the Engine

A few successful tests aren’t enough. If your entire experimentation program lives in one person’s head—or one team’s Google Drive—it won’t survive when that person leaves.

To scale this capability, enterprise orgs need:

  • Cross-functional teams that can act independently
  • Visibility into what’s being tested and what’s been learned
  • A center of excellence (not a patchwork of BU experiments with zero ownership)

Make experimentation a strategic asset, not a side project.

2. Start Small. Share Loudly.

Early wins matter—but so does how you socialize them.

Even if the first tests are on small, low-friction areas (like lead forms or paid landing pages), the learnings often apply far beyond that single channel. Those insights should be shared across the org, through:

  • Internal newsletters
  • Experimentation decks
  • Customer insight docs
  • Team-wide playbooks

This is how you earn buy-in before the next budgeting cycle.

3. Build a Team That Can Ship

If your experimentation team needs to ask 10 people for permission to test a button color—you’re dead in the water.

What works better:

  • An agile squad with analytics, dev, QA, and strategy in-house
  • Empowered autonomy from slow-moving parts of the org
  • A governance model with lightweight approvals and tight feedback loops

Don’t overthink it. Don’t wait for perfect data. Start testing, start sharing, and build from there.

4. Avoid the Trap: Complexity ≠ Maturity

Too many teams over-complicate experimentation with heavy processes and endless planning.

Here’s the play:

  • Start where you’ll see quick wins and minimal stakeholder blockers.
  • Share those results widely and often.
  • Build a center of excellence that spans orgs and departments.

And most importantly—don’t wait for perfect tracking. You don’t need flawless data to ship meaningful experiments. You need trust, velocity, and a tolerance for smart, managed risk.


Watch the full conversation on building enterprise-grade experimentation programs


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Enterprise A/B Testing: Why It Fails and How to Build a Culture of Experimentation

It’s not budget.
It’s not headcount.
It’s not tech.

The biggest blockers to experimentation in enterprise organizations are cultural.

When experimentation is treated like a side project—or worse, a threat to the status quo—it’s no surprise that velocity stalls and progress dies in committee.

In this episode, Arun and David unpack exactly why legacy enterprise companies struggle to build a culture of experimentation, despite having all the resources in the world. And what separates the companies who succeed from the ones who stay stuck.

Why Enterprise Velocity Gets Crushed

There are two core ingredients that make experimentation successful:
– A willingness to tolerate managed risk
– The velocity to move fast and validate ideas

Both are usually missing in large orgs. Not because leaders don’t want experimentation—but because bureaucracy, slow release cycles, and internal politics make it nearly impossible.

Layer in misaligned stakeholders, global complexity, and siloed data, and suddenly even running a basic A/B test feels like moving mountains.

How to Start Small and Build Momentum

The smartest enterprise experimentation programs don’t start with the homepage.
They start where:

  • There’s less internal friction
  • There’s measurable business impact
  • There’s faster time-to-learn

That’s usually deeper in the funnel—lead forms, onboarding flows, paid landing pages. These are the areas where you can move quickly, validate hypotheses, and prove value without ruffling feathers.

Wins here earn trust, budget, and buy-in to scale the program.

Risk Mitigation: The Story Execs Will Listen To

Experimentation isn’t just about growth. It’s about reducing risk.
It’s a safer, faster, more controlled way to validate what works before you commit major resources.

Frame it this way, and suddenly even the most conservative stakeholders start paying attention.

TL;DR: If You Want to Build an Experimentation Culture in Enterprise…

Start where you can win fast.
Show how you save time and reduce risk.
Use those wins to scale the program into something sustainable.


Watch the full conversation on Episode 4, Part 1

Get the full breakdown on why experimentation struggles in enterprise—and how to fix it.


Optimize Your Funnel with a Conversion Audit

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Done-For-You Custom Lead Forms

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How to Roll Out a Product-Led Growth (PLG) Strategy Without Breaking Your Funnel

Product-Led Growth (PLG) can be a revenue multiplier—but only if it’s rolled out right.

In Part 2 of this conversation, Arun Sivashankaran and David Janczyn lay out a pragmatic, experiment-led approach to launching PLG in B2B SaaS organizations. This isn’t just about free trials or surface-level A/B tests—it’s about using real signals, smarter data architecture, and practical tests to align PLG with long-term growth.

Here’s what they shared.

Why the Pricing Page Is a PLG Power Move

One of the most overlooked PLG opportunities? Your pricing page.

Every SaaS company has one, but few use it to actively segment high-intent, high-value visitors from those better served by self-service.

By running experiments that route users toward the right experiences—self-serve options for smaller customers and sales engagement for enterprise prospects—you can start gathering data that feeds your PLG motion immediately.

This isn’t about overhauling your funnel. It’s about intelligently opening new lanes.

PLG Doesn’t Work Without This One Thing

A clear hypothesis.

Fivetran’s PLG success story illustrates this well. Their team hypothesized that they were losing revenue from smaller organizations who needed the product but were being ignored by sales. They didn’t guess—they measured:

  • Conversion rates by path
  • Average contract value by segment
  • Payback periods across touchpoints

By identifying these metrics and rolling out with experimentation at the core, they turned PLG into 20% of their net new revenue.

The lesson? PLG works when it’s treated like a strategic experiment—not a side project.

First-Party Data > Third-Party Noise

Many B2B marketers chase intent data from third-party sources like 6sense. But the real gold often sits within your own walls.

The way your visitors engage with your site, forms, interactive demos, and onboarding flows? That’s first-party intent—and it’s faster, cleaner, and more actionable.

This is especially critical when your funnel shifts from static demand gen to interactive PLG motions.

Your Data Infrastructure Has to Evolve

Rolling out PLG without rethinking your data flow is like racing with the wrong fuel.

PLG relies heavily on product data—data that typically lives outside of your CRM and marketing automation tools. To make it actionable, you need:

  • A centralized data warehouse (Snowflake, BigQuery, etc.)
  • Reverse ETL tools like Hightouch or Census to push signals back into your marketing stack
  • Coordination between product, marketing, and sales ops

The takeaway? Your source of truth has to evolve if you want PLG to scale.

How to Start Small with PLG

You don’t need to rearchitect your funnel overnight.

Instead:

  • Leverage your existing lead forms to identify PLG-ready prospects
  • Add interactive or on-demand demos to TOFU pages
  • Test routes via your pricing page that surface different options based on user behavior

These low-lift tests validate assumptions, show results, and build internal buy-in—without burning cycles.

Final Takeaways

Here are 3 key steps to a successful PLG rollout:

  1. Map the customer journey: From website visit to in-product action. Identify where intent shows up and what signals to track.
  2. Experiment your way forward: Never roll out without proper measurement. Every PLG element—demo, form, route—should be tested.
  3. Invest in the right data infrastructure: PLG isn’t just a strategy shift; it’s a data shift. You need systems that unify product, marketing, and sales insights.

If you’re treating PLG like just another campaign, it won’t work.

But if you build it on experimentation, align it with buyer behavior, and ground it in real data—your sales team will thank you.


Watch Part 2 of Episode 3 of the FunnelEnvy Podcast


Grab the free Lead Conversions Playbook


Schedule Your Funnel Optimization Audit


Product-Led Growth in B2B SaaS: How to Design a Scalable Funnel, Identify Intent Signals & Align Sales

Buyers today don’t want to talk to your sales team. At least, not until they understand what your product does—and how it will deliver value.

In this episode of the FunnelEnvy podcast, Arun Sivashankaran and David Janczyn unpack a critical but often misunderstood strategy: Product-Led Growth (PLG) in B2B SaaS. If you’re navigating enterprise complexity or trying to make your funnel more efficient, this conversation is a must-listen.

What is Product-Led Growth (PLG)?

David defines PLG as an onboarding approach that allows customers—especially lower ACV ones—to engage with your product and achieve value without requiring a sales conversation upfront. Think free trials or freemium models.

Arun expands on this, calling PLG a strategic response to changing buyer behavior. Your prospects want value before they speak with a salesperson. PLG helps you deliver that value early, using the product itself as the primary driver of acquisition and conversion.

Why PLG Isn’t a Fit for Every SaaS Company

One key takeaway: PLG doesn’t work for everyone. If you sell a complex product that requires a consultative sales cycle or implementation services, it’s unlikely you’ll get far with a self-service experience.

But if your product offers a straightforward experience that allows users to ramp quickly—PLG can shine.

The Risk & Reward of a PLG Rollout

Rolling out PLG is risky.

You’re exposing part of your product to the market without the insulation of a lead form or salesperson. That’s why Arun emphasizes the importance of iterating through experiments, measuring outcomes, and optimizing accordingly.

David adds that cross-functional alignment is critical. Sales and marketing often operate with different KPIs—and a new PLG motion will impact lead volume, rep quotas, and expectations.

PLG Rollout Strategy: Use Your Forms

FunnelEnvy’s approach? Use multi-step forms and data-driven routing to separate low-intent leads and send them to a PLG experience, while keeping high-fit leads routed to sales.

This allows you to:

  • Reduce sales team frustration with low-quality leads
  • Improve efficiency by filtering in the right buyers
  • Introduce PLG without disrupting your entire GTM motion

Identifying Intent Through Engagement Data

Done right, PLG is an intent engine. Whether through form interactions or in-product behaviors, you can surface buying signals that warrant higher-touch sales engagement.

That’s where Arun highlights the power of AI and machine learning. You don’t need to build static models anymore. With the right feedback loop, Machine Learning can help continuously evolve your ability to predict which behaviors correlate to revenue.

How to Measure PLG Success

The team stresses that revenue should be the north star. Even if you’re capturing incremental signups or engagement, it doesn’t matter unless those leads eventually convert.

That means:

  • Measuring cost vs. ROI of routing prospects into PLG
  • Tracking pipeline contribution and revenue impact
  • Validating PLG performance through real sales outcomes

Website Resources to Support PLG

To support your PLG strategy, Arun references Gartner research highlighting interactive demos as one of the most effective resources on a SaaS website. David adds that while interactive tools work, their quality matters.

Don’t launch underwhelming experiences that fail to communicate value. Consider:

  • Ungated demo videos
  • Product briefs
  • ROI calculators

Start with lightweight options. Validate interest. Then invest.

Final Takeaway: Optimize for Time to Value

Both Arun and David stress this: time to value is everything.

If users don’t immediately experience the value of your product, your PLG motion won’t succeed. And when users stray from the happy path, your data should alert your team to intervene.


Watch Part 1 of Episode 3 on YouTube


Relevant Resource: FunnelEnvy’s Done-for-You Custom Forms


Want to explore PLG for your team? Book a Conversion Audit


How to Scale Account-Based Marketing (ABM) From Pilot to Org-Wide: What Actually Works in the Enterprise

You don’t need more leads. You need better ones.

Enterprise teams—especially in Account-Based Marketing (ABM)—can’t afford to drown in junk form fills, misrouted prospects, and manual lead sorting. Sales time is expensive. And without the right infrastructure, that time gets burned on noise instead of nurturing real opportunities.

Here’s how we helped an enterprise client build a smarter lead qualification experience, drive sales alignment, and set the stage for scalable ABM growth.

Don’t Let Unqualified Leads Into the Funnel

The biggest threat to ABM isn’t your targeting. It’s your qualification strategy—or lack thereof.

In this client’s case, a tidal wave of low-quality leads was flooding the inbound funnel. Sales had to manually vet each submission post-form—burning precious hours on leads that weren’t even in the right state or company size.

So we changed the game at the front door:

  • Built multi-step forms that embedded qualification questions
  • Used conditional logic to sort leads by tier
  • Redirected unqualified traffic to content, not the sales team
  • Implemented Reform custom forms to design high-conversion, logic-driven forms that match ABM tiers and audience segments without needing dev cycles

“There are different levels of an unqualified lead—and you need paths for all of them. Some might influence others. Some should just self-nurture. But none should clog your BDR queue.”

Fast-Track Qualified Buyers While You Have Their Attention

If a lead hits your form with the right intent and fit, don’t wait to follow up. Route them directly to a calendar booking experience with their assigned rep. The best time to book a call is while they’re still on the page—not three nurture emails later.

For this client, that meant:

  • Using progressive profiling to dynamically adapt form fields based on known user data
  • Connecting qualified leads to real-time scheduling links
  • Routing form data through an integrated stack—using Reform for real-time segmentation and pushing enriched data into CRM workflows.

Qualification Is Routing. But It’s Also Strategy.

Here’s what most teams miss: ABM isn’t just about who you target—it’s about what you do with the people who don’t fit.

We built three paths:

  1. Disqualified → Send to relevant content and exit the funnel
  2. Influencers → Enroll in a nurture sequence (word-of-mouth matters in B2B)
  3. Qualified buyers → Book directly with sales

That’s how you create a frictionless, intelligent funnel—one that gets smarter over time.

Want to See How the Full Strategy Works?

This is just one part of a larger conversation.

Watch Part 2 of Episode 2 with Arun & David


Get Conversion-Optimized Custom Forms


Book your ABM Funnel Audit


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