Converting Website Traffic into Quality B2B MQLs: A Guide

In B2B marketing, generating website traffic is only the first step. The real challenge is converting those visitors into Marketing Qualified Leads (MQLs) — prospects with enough interest and engagement to be nurtured into sales opportunities. Unlike general leads, MQLs are vetted based on specific criteria such as job role, company size, and engagement level, making them more likely to convert into customers.

Without a strategy to qualify and capture MQLs, businesses risk losing high-intent prospects who may leave the site without taking action. Optimizing the conversion process ensures that marketing efforts translate into tangible business results. 

This guide explores key tactics for understanding the MQL journey, refining website elements for higher conversions, and leveraging data-driven testing to improve lead generation.

Understanding the Journey from Visitor to MQL

Before optimizing for MQL conversions, it’s crucial to understand how visitors to your website move through the conversion funnel. The journey from first visit to qualification typically includes the following stages:

1. Awareness: Attracting the Right Audience

Visitors arrive at a website from multiple channels—organic search, paid ads, social media, and referrals. They are exploring potential solutions but may not yet be ready to engage. Content such as blog posts, industry reports, and educational resources helps attract and inform potential leads.

2. Engagement: Encouraging Deeper Interaction

Once on the site, visitors exhibit behaviors that indicate their level of interest. Key engagement actions include:

  • Downloading gated resources like whitepapers and case studies
  • Attending webinars or signing up for newsletters
  • Visiting pricing or product pages

Analyzing these behaviors provides insights into what content resonates most and where users may hesitate in their journey.

3. Conversion: Capturing High-Intent Leads

A conversion occurs when a visitor takes a meaningful action, such as filling out a contact form, requesting a demo, or signing up for a free trial. Strategically placing clear, compelling CTAs can significantly improve conversion rates.

4. Qualification: Identifying the Right Prospects

Not every lead is ready to be handed off to sales. MQLs must meet predefined criteria that indicate they are a good fit for the business. Companies often use lead-scoring models that assign values to different actions (e.g., a demo request might score higher than a blog subscription). Leads that meet the threshold are passed to sales for further engagement.

Leveraging User Behavior Analytics

Understanding how visitors interact with your website is key to optimizing conversions. User behavior analytics provides data-driven insights into which pages engage users, where they drop off, and what actions they take before converting into MQLs. 

Businesses can refine their lead generation strategies by leveraging tools like heatmaps, Google Analytics 4 (GA4), and session recordings.

Identifying High-Performing and Underperforming Pages

Not all pages contribute equally to MQL conversions. Some attract traffic but fail to engage users, while others drive high conversion rates. Use GA4’s engagement metrics to analyze:

  • Page Views & Time on Page: Pages with high traffic but low time spent may not be delivering relevant content.
  • Bounce Rate & Exit Rate: If visitors frequently leave a page without taking action, it may need better messaging or a stronger CTA.
  • Conversion Paths: Identify which pages and sequences lead to the most MQLs and replicate successful elements across other pages.

Understanding User Click & Scroll Behavior with Heatmaps

Heatmaps visually represent where users click, scroll, and engage the most on a webpage. Using heatmap tools can help you optimize:

  • CTA Placement: If users aren’t clicking on CTAs, consider testing their positioning or design. 
  • Form Engagement: If visitors start filling out a form but don’t complete it, reducing the number of required fields or adding progress indicators may help.
  • Content Effectiveness: If users don’t scroll far enough to see important content, repositioning key information higher on the page can improve engagement.

Tracking User Flow and Drop-Off Points

GA4’s User Flow reports provide a step-by-step view of how visitors navigate your website. By analyzing common drop-off points, businesses can:

  • Streamline the user journey by reducing friction (e.g., simplifying navigation or improving page load times).
  • Enhance content engagement by adding internal links or suggesting related resources.
  • Improve form usability by identifying where users abandon sign-ups or downloads.

By continuously analyzing user behavior and making data-backed adjustments, businesses can create a smoother, more intuitive path to conversion—ultimately increasing the number of high-quality MQLs.

Optimizing Website Elements for Conversions

Your website plays a crucial role in guiding visitors toward becoming MQLs. Optimizing key elements ensures a seamless user experience and encourages more conversions.

1. Strengthening CTAs and Forms

  • Clear, Action-Oriented CTAs: Use benefit-driven messaging (e.g., “Start Your Free Trial” instead of “Learn More”).
  • Minimalist Forms: Reduce required fields to only essential information to lower abandonment rates.
  • Multi-Step Forms: Collect basic details first, then ask for more information in follow-up steps.
  • Personalized CTAs: Use dynamic content to tailor messaging based on user behavior and interests.

2. Creating High-Value, Targeted Content

Offering valuable content tailored to different audience segments increases the likelihood of conversions. Strategies include:

  • Gated Content: Provide whitepapers, case studies, and reports in exchange for contact details.
  • Interactive Webinars: Use live Q&A sessions to engage prospects and position your company as an industry expert.
  • Industry-Specific Content: Develop guides and solutions tailored to the pain points of your target audience.

3. Optimizing Landing Pages for Higher Conversion Rates

  • Fast Load Times & Mobile Responsiveness: Slow pages lead to high bounce rates.
  • Distraction-Free Design: Remove unnecessary navigation to keep users focused on the CTA.
  • A/B Testing Headlines & Visuals: Experiment with different layouts to identify the most effective elements.
  • Social Proof & Trust Signals: Display testimonials, case studies, and customer logos to build credibility.

By refining these website elements, businesses can create a more compelling experience that encourages visitors to take action and qualify as MQLs.

Testing and Analyzing Conversion Strategies

Even with a well-optimized website, improving MQL conversions requires continuous testing and data analysis. By leveraging tools like A/B testing, heatmaps, and Google Analytics 4 (GA4), businesses can identify what’s working and where there’s room for improvement.

A/B Testing for Data-Driven Improvements

A/B testing allows marketers to compare two variations of a webpage, form, or CTA to determine which performs better. Elements to test include:

  • CTA Button Colors & Text 
  • Landing Page Headlines 
  • Form Length & Fields
  • Gated vs. Ungated Content

Using Heatmaps & Session Recordings

Heatmaps and session recording tools like Hotjar or Crazy Egg provide insights into how users interact with a site. These tools help marketers:

  • Identify areas where users drop off or stop scrolling.
  • Evaluate the performance of CTAs and their position.
  • Understand whether users struggle with navigation or form completion.

Leveraging GA4 Data for Smarter Decisions

Google Analytics 4 offers advanced tracking capabilities to measure lead conversion performance. Key metrics to monitor include:

  • User Flow & Drop-Off Points: Understanding where visitors leave the site helps pinpoint weak areas.
  • Event Tracking: Monitor clicks on CTAs, form submissions, and content engagement.
  • Audience Segmentation: Analyzing how different segments interact with the site can inform targeted marketing strategies.

Regularly reviewing and iterating on conversion strategies ensures that lead-generation efforts stay effective and aligned with audience behavior.

Next Steps for High-Quality B2B MQLs

Converting website traffic into high-quality MQLs requires a strategic approach that combines user behavior analysis, website optimization, and ongoing testing. By mapping out the visitor journey, refining website elements like CTAs and landing pages, and leveraging data-driven tools for continuous improvement, businesses can maximize their MQL conversion rates.

If you feel like this process is a little overwhelming, you aren’t alone. FunnelEnvy is here to help B2B marketers make the most of GA4’s capabilities. Our GA4 Audit expertise helps you unlock the full potential of GA4 in just 21 days. The offer includes:

  • 150-point audit
  • 21-day delivery guarantee
  • Precise plans & instructions

You don’t have to tackle this alone. Contact our expert team today to get started and begin seeing results in as little as 21 days.

By |2025-03-06T04:33:57-08:00March 17th, 2025|Uncategorized|0 Comments
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Bridging the Gap: How to Align Marketing and Sales for Better Conversions

To achieve success in modern digital B2B marketing, the alignment of marketing and sales teams is no longer optional—it’s a necessity. Misalignment between these critical functions can result in wasted resources, poor lead quality, and missed revenue opportunities.

Despite the clear benefits, achieving harmony between marketing and sales remains challenging for many B2B organizations. This disconnect can stem from siloed teams, unclear roles, and conflicting priorities. 

This post will guide you through what marketing and sales alignment is, why it’s essential for B2B success, and practical steps to foster collaboration for limited ROI.

What is B2B Marketing and Sales Alignment?

Marketing and sales alignment, sometimes amusingly called “smarketing,” refers to unifying the goals, tools, and strategies of” these two “departments to deliver a seamless buyer experience and maximize revenue.

When aligned, these teams work as a single unit to identify, nurture, and convert leads, significantly improving pipeline efficiency and overall performance.

Why is Marketing and Sales Alignment Crucial for B2B Conversions?

Marketing and sales alignment is the foundation for successful B2B lead generation and conversion. Without it, businesses risk losing valuable prospects due to disjointed messaging, inconsistent processes, or a lack of understanding between teams. 

The benefits of alignment extend beyond just better communication—they directly impact conversion rates and revenue in a couple of critical ways:

Improved Lead Quality: Marketing can focus on generating leads that meet sales criteria, reducing wasted time on unqualified prospects.

Higher Conversion Rates: Aligned teams work together to nurture leads effectively, resulting in smoother transitions through the sales funnel.

Enhanced Customer Experience: A unified strategy ensures consistent messaging, making the buyer journey seamless and engaging.

Common Challenges in Achieving Alignment

Achieving alignment between marketing and sales is crucial for improving conversions, but it’s often easier said than done. The following challenges may prevent organizations from fully optimizing their lead generation and conversion efforts:

Miscommunication and Siloed Departments

One of the most significant obstacles to alignment is miscommunication between the marketing and sales teams. These teams often operate in silos, with limited cross-departmental interaction. As a result, each team may develop its own approach, strategies, and language.

  • Different Tools and Processes: Marketing teams may use automation tools and content management systems that sales teams aren’t familiar with, while sales might rely on CRMs and lead-tracking tools that marketing has little insight into.
  • Lack of Knowledge Sharing: When marketing and sales aren’t actively collaborating, valuable insights from one department may not reach the other. Marketing might create content based on industry trends and buyer personas that sales teams don’t utilize. On the other hand, sales teams can miss out on understanding the leads’ needs and pain points that marketing uncovers through their research and content engagement.
  • Inefficient Handoff Process: The disconnect can lead to bottlenecks where leads are poorly handed off between marketing and sales. Sales may struggle to engage with leads who aren’t yet sales-ready, or they may waste time on unqualified prospects, which reduces conversion efficiency.

This breakdown in communication ultimately results in lost opportunities and frustration for both teams. Regular, structured meetings and shared platforms help bridge the gap and enable more effective collaboration.

Differing Goals and Metrics

Marketing and sales teams typically operate with different sets of priorities, and this divergence can create friction.

  • Marketing’s Focus on Lead Volume: Management may measure the marketing department’s performance based on the number of leads it generates. This is an important metric, but it doesn’t always reflect the quality of those leads. Marketing teams may focus on casting a wide net, aiming for high lead volumes without taking into account how these leads align with the sales team’s target audience.
  • Sales’ Focus on Conversions: On the other hand, sales teams care most about converting leads into customers. They are typically judged on deal closures and revenue generation. If they are handed leads that aren’t well-qualified, the conversion process becomes inefficient, frustrating both the sales team and potential customers.

The solution is to set common goals aligning both teams’ efforts, such as joint KPIs that track conversion rates from lead generation to deal closure. 

Inconsistent Messaging

When sales and marketing are not aligned, messaging can become fragmented, confusing prospects and weakening the brand’s overall message.

  • Inconsistent Content and Communication: Marketing may produce content such as blog posts, landing pages, or email campaigns with a particular message or tone, but if sales teams aren’t aware of these resources or aren’t using them consistently, the message can become inconsistent.
  • Brand Disconnect: In the worst-case scenario, these inconsistencies may cause a breakdown in the buyer’s trust in the company’s brand. If a prospect receives conflicting messages or feels like the sales approach doesn’t align with their previous interactions, they may lose confidence in the business altogether.

To avoid this, marketing and sales must agree on the core messaging and value propositions that should be communicated at every stage of the buyer journey. 

Taking Steps to Achieve Marketing and Sales Alignment

Overcoming challenges requires a structured approach that fosters collaboration and ensures that both teams work toward shared goals. Here are vital steps to align marketing and sales for better B2B conversions:

Create a Unified Buyer Persona

Start with a shared understanding of your ideal customer. Both teams should contribute insights to develop comprehensive buyer personas, including demographics, pain points, and decision-making factors.

Set Common Goals and Metrics

Define success metrics that both teams can rally behind. For example, instead of measuring marketing by lead volume alone, focus on metrics like marketing-qualified leads (MQLs) that convert into sales-qualified leads (SQLs). 

Develop a Lead Scoring System

Agree on what constitutes a qualified lead and implement a lead-scoring system to prioritize prospects. Integrated marketing automation tools with your CRM can help assign scores based on criteria like engagement, company size, or budget, ensuring sales focus on the most promising opportunities.

Align Messaging and Content

Ensure consistency in messaging across all stages of the buyer journey. Marketing should equip sales with content tailored to different touchpoints, such as case studies for prospects in the consideration stage or ROI calculators for those closer to making a decision.

Streamline Internal Processes

Leverage tools that bridge the gap between marketing and sales. CRMs, marketing automation platforms, and collaboration tools like Slack or Asana can facilitate information sharing and keep teams aligned. A funnel audit can help identify the best tools and processes for seamless collaboration.

Regular Communication and Collaboration

Schedule recurring meetings between marketing and sales to review performance, discuss challenges, and refine strategies. Incorporate feedback loops to ensure continuous improvement and adaptability to changing market dynamics.

Measuring the Success of Marketing and Sales Alignment

How do you know if your efforts to align marketing and sales are paying off? Tracking the right metrics is crucial. Here are the key metrics to monitor:

Lead Conversion Rates: Measure the percentage of MQLs that become SQLs and eventually close as customers.

Customer Acquisition Cost (CAC): Assess how alignment impacts the efficiency of your customer acquisition efforts.

Sales Cycle Length: A shorter sales cycle often indicates better collaboration and lead nurturing.

Revenue Growth: The ultimate goal—alignment should contribute to measurable increases in revenue.

FunnelEnvy’s analytics tools can help you track your results, providing actionable insights into the performance of your marketing and sales alignment initiatives.

Moving Ahead to Align B2B Marketing and Sales

Marketing and sales alignment is essential for B2B organizations looking to boost conversions, streamline processes, and drive revenue growth. Achieving alignment may seem daunting, but it’s a journey worth taking. With a structured approach and the right support, your teams can work together to achieve remarkable results.

Are you struggling to align your marketing and sales teams? FunnelEnvy’s Full Funnel Conversion Audit is designed to identify gaps in your strategy and provide actionable insights to improve alignment and maximize ROI. Schedule your audit today and start turning your leads into revenue.

By |2025-05-12T04:37:16-07:00December 9th, 2024|Conversion Rate Optimization|0 Comments
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Transitioning from Universal Analytics to GA4: A Comprehensive Guide

On July 1, 2024, Google officially sunsetted its Universal Analytics (UA) service. The transition from Universal Analytics (UA) to Google Analytics 4 (GA4) is a pivotal change for B2B marketing professionals, particularly those focused on lead generation in the SaaS sector. 

While any major change can be confusing at first, transitioning from Universal Analytics to GA4 introduces a more robust and flexible framework for future growth. GA4 embraces privacy-first, event-based tracking, which allows you to monitor user interactions across platforms more effectively. 

Additionally, GA4 integrates machine learning-powered insights, such as churn probability and revenue prediction, giving B2B marketers the tools to make data-driven decisions that optimize long-term marketing ROI.

Why Is the Transition from UA to GA4 Necessary?

GA4 comes with significant improvements that are especially relevant for B2B marketers. Its event-based tracking model enables deeper insights into how users interact with your website across different devices and platforms. These new insights are essential for SaaS businesses that rely on lead generation, where understanding customer behavior is critical to improving conversion rates.

Moreover, GA4 is built with privacy-first principles, ensuring compliance with stringent data privacy regulations such as GDPR and CCPA. With the growing emphasis on user privacy, businesses need analytics tools to respect these regulations while providing actionable insights. 

GA4’s privacy-centric approach allows for more accurate data collection without relying on third-party cookies, giving marketers a clearer picture of user journeys even as traditional tracking methods become less effective.

For B2B professionals focused on optimizing marketing ROI, transitioning to GA4 could be a game-changer. It offers advanced machine learning tools like predictive metrics, allowing you to forecast user behavior, segment audiences more precisely, and focus on leads that are more likely to convert—all critical factors for improving campaign effectiveness in lead generation and SaaS growth.

Key Differences Between Universal Analytics and GA4

Transitioning from Universal Analytics (UA) to Google Analytics 4 (GA4) introduces a new approach to tracking, analyzing, and interpreting data, which is crucial for B2B marketers to understand.

Data Collection Model

UA’s session-based tracking groups interactions into sessions, limiting insights on user behavior across platforms. GA4, however, uses an event-based model, offering granular insights into each user action (clicks, scrolls, downloads), which is essential for SaaS companies optimizing customer journeys.

Reporting Interface

UA relied on predefined reports, while GA4 offers customizable tools like Exploration Reports and Analysis Hub. These allow B2B marketers to create reports tailored to their lead gen strategies, offering deeper insights into conversion pathways and event triggers.

Audience Segmentation and AI-Powered Predictions

GA4 includes AI-driven insights like Churn Probability and Revenue Prediction, enabling SaaS businesses to focus on high-value leads and refine marketing strategies based on predictive analytics.

Conversion Tracking

GA4’s conversion tracking is event-based, allowing more customized goals and reducing manual setup. It also uses first-party data strategies, addressing cookie deprecation for more accurate tracking.

Steps to Transition from Universal Analytics to GA4

Transitioning to GA4 doesn’t need to be overwhelming, but it does require a structured approach to migrate all data and tracking elements smoothly. Below are the key steps to guide you through this process.

Step 1: Set Up Your GA4 Property

Begin by creating a GA4 property alongside your existing Universal Analytics property. Creating both allows you to run both parallel during the transition, ensuring continuous data collection. Once the GA4 property is live, you’ll need to link it to your existing website, ensuring that it works seamlessly with other Google products, such as Google Ads and Search Console, to maintain a holistic view of your marketing efforts.

Step 2: Configure Data Streams

Unlike UA, GA4 uses data streams to collect data from various sources, including websites and mobile apps. You’ll need to set up data streams for each platform, ensuring accurate tracking across multiple touchpoints. GA4 allows for configuring custom events like form submissions or newsletter sign-ups, so take this opportunity to tailor the event tracking to match your business goals.

Step 3: Migrate Key Settings

The next step is replicating vital settings from your UA property, including goals, audience definitions, and custom dimensions. While GA4’s event-based tracking means you may need to adjust how goals are defined, you can migrate core elements like conversion tracking and audiences to ensure continuity. Set up conversions in GA4 based on pivotal user actions (e.g., form completions and product demo requests) and confirm that you accurately capture all critical user data.

Step 4: Test and Validate Data

Before fully switching to GA4, you must validate the data collected to ensure you set everything up correctly. Compare metrics between UA and GA4 to identify any discrepancies or issues.

By following these steps, you can ensure a smooth transition from UA to GA4 with minimal disruption to your B2B marketing activities. The goal is to collect accurate, actionable data through GA4 as soon as possible while using UA as a reference point during the transition.

Common Challenges and How to Overcome Them

Transitioning from Universal Analytics (UA) to Google Analytics 4 (GA4) may present several challenges. Here’s how B2B marketers can address the most common ones.

Data Discrepancies
UA uses session-based tracking, while GA4 focuses on event-based tracking, leading to data discrepancies. Metrics like pageviews and sessions in UA don’t directly align with GA4’s event-centric model.

How to troubleshoot:

  • Expect differences in metrics due to tracking model changes.
  • Use DebugView to validate real-time events and adjust event tracking to align with your key goals.

Learning Curve
GA4’s new interface and features can be challenging to navigate, especially for those familiar with UA’s session-based tracking.

Suggested Fixes:

  • Leverage Google’s guides to explore features like Exploration Reports and Data Streams.
  • Set up custom reports early to replicate familiar UA metrics and provide team training to speed up adoption.

Reporting Adjustments
Recreating UA reports in GA4 can be challenging as some formats are no longer available.

Suggested Fixes:

  • Use Exploration Reports to replicate key insights like user engagement and conversions.
  • Export essential reports before the UA sunset for historical continuity.

Lack of Historical Data Continuity
GA4 doesn’t import historical data from UA, making year-over-year comparisons problematic.

How to overcome:

  • Export key UA reports before the transition.
  • Start collecting GA4 data early to build a strong dataset for future comparisons.

Start Early for Best Results

To maximize the benefits of GA4, starting the transition process early and leveraging parallel tracking to mitigate data loss and ensure a smooth transition is essential. 

If this transition feels a little overwhelming, you aren’t alone. FunnelEnvy is here to help B2B marketers make the most of GA4’s capabilities. Our GA4 Audit expertise enables you to unlock the full potential of GA4 in just 21 days. The offer includes:

  • 150-point audit
  • 21-day delivery guarantee
  • Precise plans & instructions

You don’t have to tackle this alone. Contact our expert team today to get started and begin seeing results in as little as 21 days.

By |2025-05-12T04:37:16-07:00October 28th, 2024|Conversion Rate Optimization|0 Comments
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Why You Need Both Conversion Rate Optimization and Marketing Ops for B2B Funnel Success

2.3%. 

That’s the top end of most SaaS websites’ “visitors to lead” conversion rate. The most obvious takeaway is that SaaS companies must drive (or attract) lots of qualified traffic to their website to scale.

The challenge is that more than simply generating website traffic is needed. Conversion rate optimization and marketing ops for B2B funnel success depend on an overall strategy that considers all marketing channels and sales teams’ priorities. 

Your funnel’s goal is to be a well-oiled system that builds trust and increases conversions at each stage of the prospect’s journey, leading them to the ultimate goal: customer success. 

Let’s look at the two critical ingredients for a successful marketing strategy.

The Recipe for Sales Funnel Success: Two Key Ingredients

Before we dive in, let’s take a quick look at the chart below. It helps you see where your conversions stand relative to your industry. Although the chart includes B2C, the differences in conversion rates don’t seem to depend on whether the customer audience is consumers (B2C) or businesses (B2B).

Regardless of your industry, the chart offers two takeaways: CRM and retail companies may offer valuable examples of top-of-funnel approaches to adapt for your audience, and don’t copy telecom or design! Lol.

Conversion Rate Optimization and Marketing Ops for B2B Funnel Success

Source: FirstPageSage.com

So, where should you start if the goal is to meet or beat the industry average? 

Optimizing your B2B conversion funnel requires a powerful combination of two key ingredients in your digital marketing strategy: Conversion Rate Optimization (CRO) and Marketing Operations (Marketing Ops). Let’s break down what each entails:

Conversion Rate Optimization (CRO) is about maximizing the percentage of visitors who take a desired action at each stage of your funnel. A well-optimized B2B funnel starts with attracting qualified leads at the top. 

Strategic blog posts and social media strategies are essential to the awareness stage and your top-of-funnel strategy. Search engine optimization (SEO) is crucial for driving organic traffic and fuels the conversion funnel.

Conversion optimization is different. It refers to optimizing the website experience to maximize the number of prospects that “convert.” Conversion goals may include signing up for a free trial, downloading a white paper, or requesting a demo. CRO specialists utilize A/B testing, landing page optimization, and call-to-action refinement to identify and implement changes that increase conversion rates across the board.

  • Marketing Ops: Marketing Ops focuses on streamlining the processes and tools that power your marketing initiatives. This includes managing customer data, automating workflows, and implementing marketing technology. Effective Marketing Ops ensures your marketing engine runs smoothly, providing clean data and efficient workflows supporting practical CRO efforts.

As you analyze your funnel and metrics, remember that you are looking at interdependent pieces of a bigger puzzle. Digital marketing breaks the marketing journey down into specific, measurable steps. Sometimes, it’s tempting to forget that each step is part of a bigger plan directly related to how people (your prospects) feel about your brand and company during their customer journey.

The ultimate guide to funnel performance is not only sales but customer success. Loyal, happy customers turn into repeat buyers and brand evangelists. Repeat customers are your most valuable asset because they drive profitability by contributing to the bottom line without increasing costs.

Why Both CRO and Marketing Ops Are Essential

Imagine a well-oiled machine – that’s how a B2B funnel should function for optimal performance. Now, imagine this machine with two crucial components:

The Engine (CRO): This powerful engine identifies opportunities to improve conversions at each funnel stage. It analyzes user behavior, pinpoints bottlenecks, and suggests data-driven optimization strategies. Funnel Envy has extensive resources about CRO optimization; you can check out several articles grouped conveniently here. 

The Fuel System (Marketing Ops): This efficient system ensures the engine runs smoothly. It provides clean, reliable data for CRO testing, automates workflows for faster implementation, and manages marketing technology to support optimized experiences.

Combining CRO and Marketing Ops allows you to create a system that drives qualified leads and fuels your business growth. Both CRO and Marketing Ops are crucial for tracking key metrics that indicate the health of your B2B funnel, such as conversion rates, lead generation, and customer acquisition cost (CAC). By monitoring these metrics and implementing data-driven optimizations, you can ensure your marketing efforts deliver a positive return on investment (ROI).

When CRO and Marketing Ops work together, they create a powerful synergy that drives exceptional results:

  • Data-Driven Optimization. Marketing Ops provides CRO with clean, accurate testing and analysis data. This ensures that CRO efforts are based on reliable insights, leading to more effective optimizations.
  • Seamless Implementation. Effective Marketing Ops automate tasks and streamline workflows, allowing you to implement CRO recommendations swiftly and efficiently. This prevents bottlenecks that could hinder the impact of CRO strategies.
  • Continuous Improvement: The synergy between CRO and Marketing Ops creates a feedback loop. CRO identifies areas for improvement, and Marketing Ops implements those changes while optimizing workflows for ongoing success.

The Pitfalls of a Single Focus

While both CRO and Marketing Ops are crucial, relying solely on one can lead to significant drawbacks. Here are some symptoms of an ailing marketing structure:

Conversion Rate Optimization and Marketing Ops for B2B Funnel Success

Do any of those symptoms look familiar? Let’s take a look at some possible culprits.

Conversion Rate Optimization Without Marketing Ops 

Imagine a powerful engine with a faulty fuel system. This analogy is what happens when you focus solely on CRO without a robust Marketing Ops foundation. Here’s why it can be problematic:

  • Implementation Bottleneck. Inefficient workflows and manual processes can slow the implementation of CRO recommendations, delaying results and limiting the impact of CRO efforts.
  • Data Issues. Messy or unreliable data can lead to inaccurate test results and skewed optimization decisions. Without reliable data, CRO efforts can be like throwing darts in the dark without reliable data.

Marketing Ops Without CRO 

Imagine a perfectly functioning fuel system feeding a broken engine. This is what happens when you prioritize marketing ops without focusing on CRO. While streamlined processes are essential, they don’t guarantee increased conversions. 

  • Misdirected Efforts. Streamlining workflows in areas that don’t directly impact conversions might not yield the desired results. You might be optimizing the wrong aspects of your funnel.
  • Prioritization Challenges. Identifying which optimizations will have the most significant impact on lead generation can be challenging. Does the user experience need tweaking? Or is the initial conversion offer not landing with the audience? A CRO strategy helps you identify the most critical lead conversion roadblocks.

While both CRO and Marketing Ops offer benefits on their own, their combined power unlocks the true potential of your B2B marketing funnel.

Moving Ahead With Continuous Improvement in CRO and Marketing Ops

The B2B marketing landscape continues to evolve, especially with advances in AI. Staying ahead of the curve requires a strategic approach to funnel optimization. By combining the power of CRO and Marketing Ops, you can create a well-oiled machine that drives quality leads and fuels your business growth.

Do you need help figuring out where to start? A fresh look at how you have your funnel and marketing ops currently set up can be helpful. At FunnelEnvy, our expertise is taking a comprehensive 360-degree view to pinpoint exactly what to tweak to have the most impact.  

By combining CRO and Marketing Ops expertise, FunnelEnvy ensures that your B2B marketing efforts are optimized for conversions and supported by efficient workflows and reliable data. This translates to a well-oiled marketing machine that consistently generates MQL and SQLs and drives revenue growth.

Our Full Funnel Conversion Audit is the first step towards achieving optimal funnel performance and maximizing your return on marketing investment (ROI).

Schedule your free consultation today. We welcome the opportunity to help you elevate your B2B marketing.

By |2025-05-12T04:37:14-07:00July 22nd, 2024|A/B Testing, Conversion Rate Optimization|0 Comments
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How AI Improves A/B Testing

Advertisers have been trying to divine what people will buy for decades. Marketers began taking a data-driven approach in the 1920s, testing the performance of different paper coupons. Today’s marketers rely on A/B testing of digital advertising assets. Trying different ad asset versions has been the cornerstone of data-driven decision-making for years.

A/B testing is powerful because it gives marketers unbiased data from real customers, not survey panels. As the online audience grew, digital marketers could run more tests faster while targeting audiences in unprecedented ways. 

Artificial Intelligence (AI) is now emerging as another game-changer for marketers. For context, AI uses algorithms and machine learning to analyze data, recognize patterns, and make decisions.

Read on for an overview of how AI is revolutionizing A/B testing, making it faster, eliminating more guesswork, and ultimately improving results.

How AI is Changing Traditional A/B Testing 

Today’s digital marketers are familiar with comparing two variations of an ad asset, such as a webpage, email campaign, app interface, or any other marketing asset. The goal is to determine which version performs better regarding a specific metric, such as click-through rates, conversion rates, or revenue. 

A/B testing provides several of the following key benefits:

  • Data-Driven Decision Making: A/B testing provides empirical data, allowing businesses to make decisions based on real user interactions rather than assumptions or intuition.
  • Optimizing User Experience: By comparing different versions, businesses can identify elements that resonate better with users, improving user experience and customer satisfaction.
  • Increasing Conversion Rates: A/B testing helps identify the most effective strategies to increase conversion rates, such as optimizing call-to-action buttons, form layouts, or product descriptions.

The chart below shows the most commonly tested assets.

How AI is Revolutionizing A/B Testing

Source: Truelist and VWO

Overall, AI enhances A/B testing automation, personalization, instant optimization, and the ability to juggle dozens of variables simultaneously. Here are some more details about how AI and A/B testing work together: 

  • Automated A/B Testing: AI algorithms can automate the process of A/B testing by continuously testing multiple variants in real time. Machine learning models can analyze vast amounts of data quickly, allowing businesses to adapt their strategies dynamically based on user responses.
  • Personalized A/B Testing: AI enables personalized A/B testing by analyzing individual user preferences and behavior patterns. It can customize website content, product recommendations, or email campaigns for different segments of users, ensuring a tailored user experience that leads to higher conversion rates.
  • Predictive Analytics: AI algorithms can predict which variations are likely to perform best based on historical data and user behavior patterns. This predictive capability helps businesses focus their A/B testing efforts on the most promising variations, saving time and resources.
  • Real-time Optimization: AI systems can analyze user interactions in real time and optimize the user experience on the fly. For example, AI can adjust website layouts, modify content, or change product recommendations based on user behavior, ensuring continuous optimization without manual intervention.
  • Advanced Multivariate Testing: AI can handle complex multivariate testing scenarios involving multiple variables and interactions. It can identify intricate patterns and correlations between elements, providing businesses with deep insights into user behavior and preferences.

By leveraging AI capabilities, businesses can optimize their marketing strategies and deliver highly personalized and engaging customer experiences, ultimately leading to improved conversion rates and overall business growth.

AI enhances A/B testing automation, personalization, instant optimization, and the ability to juggle dozens of variables simultaneously. Share on X

AI shines in data analysis, personalization, and adaptive responses, so let’s look closer. 

Faster and More Accurate Data Analysis

Before digital marketing, marketers struggled to get sufficient data for high-quality samples. Now, the problem is the opposite. A significant challenge in traditional A/B testing is the sheer volume of online user behavior data marketers need to analyze to make good decisions.

AI excels at processing large volumes of data quickly and accurately. Machine learning algorithms can sift through massive datasets, identifying meaningful patterns humans might miss. 

AI can also speed up real-time campaign decisions by generating variations. Take headlines, for example. In traditional A/B testing, marketing teams have to brainstorm and develop all the different headlines to test. 

Today, AI can generate a set of headlines based on massive amounts of historical data in less than a few seconds. 

Not only that, but marketers can set up all the variations they want to test simultaneously. AI will run tests and keep track of feedback on several variations at once. 

AI algorithms can analyze incoming data in real-time, enabling marketers to adjust their campaigns on the fly. This agility ensures that marketing efforts align more closely with variations such as current trends and customer preferences.

Personalization and Targeting

Personalization is the key to capturing customer attention and securing repeat business for a healthy Customer Lifetime Value (CLV). A Salesforce study found that 70% of consumers say that “how well a company understands their individual needs impacts their loyalty.”

It turns out all that granular data from social media data mining is a double-edged sword. Yes, it allows marketers to create refined target audiences, but it also means that consumers are now used to seeing relevant content. Brands that can’t deliver personalized content risk looking out of touch. 

The good news is that AI takes possibilities for personalization to the next level. AI algorithms can identify individual preferences and tailor content by analyzing user behavior. 

AI-enabled personalization goes beyond addressing the user by their first name or simple demographics. It extends to adapting in real-time to deliver content and experiences that resonate with specific interests and needs. AI results should improve over time in the best algorithms as they continuously learn from user feedback during A/B testing.

AI also improves segmentation, allowing marketers to categorize their audience based on various parameters such as demographics, behavior, and preferences. One example is Sentiment Analysis, where AI analyzes social media posts, reviews, and customer feedback to gauge public sentiment. Refined segmentation creates a more personalized experience, enabling marketers to create highly targeted A/B tests. 

By tailoring experiments to specific segments, marketers can optimize their campaigns for maximum impact, increasing the likelihood of conversions.

Adaptive Testing and Continuous Learning

Traditional A/B testing follows a linear process: create variations, conduct the test, analyze the results, and implement changes. AI allows marketers to test many variations simultaneously while tracking test results in real time. This dramatically speeds up the testing process and introduces the concept of adaptive testing and continuous learning.

Instead of static experiments, AI-driven A/B testing involves a continuous learning approach. Machine learning algorithms analyze ongoing traffic to the website, identifying emerging trends and patterns. This iterative process allows marketers to adapt their strategies in real-time, ensuring their campaigns are optimized continuously for the best results.

Automation also plays a crucial role in adaptive testing. Based on tests, AI algorithms can automate traffic allocation, ensuring the right audience is exposed to suitable variants. Intelligent traffic allocation optimizes the testing process, maximizing the impact of each experiment. Marketers can focus on analyzing results and deriving insights, leaving the repetitive and time-consuming tasks to AI-powered automation.

Moving Ahead

By leveraging the power of AI, marketers can gain a competitive edge, reaching their audience with personalized, targeted campaigns that deliver results. As you embark on your A/B testing journey, focus on understanding your audience, harnessing the capabilities of AI, and embracing continuous learning.

At Funnel Envy, we know that even though the promise of AI is promising. We also know the actual implementation raises the bar for complexity in tracking and reporting. Our FunnelEnvy customer data platform enables you to create a personalized experience that responds to your website visitors within milliseconds. Reach out today to get the conversation started.

By |2025-05-12T04:37:09-07:00October 30th, 2023|A/B Testing, Conversion Rate Optimization|0 Comments
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How SaaS companies should approach pricing pages

Pricing can be controversial in many sectors of the business community, partly due to the general human attitude towards money. According to research by Wells Fargo, 44% of Americans find talking about money more difficult than other serious topics, including politics, religion, and even death. And while it’s easier to talk money in a business context, you’d be surprised how many people are still somewhat sensitive to budget discussions in the B2B realm.

That’s why it can be challenging for startups to address pricing pages properly. Your pricing page is like an online version of a conversation about cost with a sales rep. When done correctly, it can add value to the buyer’s journey and nurture clients toward choosing the most profitable options. Or it could repel prospects if the pricing page poorly conveys value.

Your pricing page is like an online version of a conversation about cost with a sales rep. Share on X

Software pricing can be particularly complex because of its nature. There is no physical product or anything to put in a client’s hand. They don’t receive a box or envelope in the mail. Yet the right business software can be exponentially more valuable than any physical package or equipment.

If you’re a software company or similar startup looking to nail your pricing page, this post will provide some general strategies you can apply to your funnel, no matter what kind of service or product you offer.

Presentation is Key

The way you present different pricing options greatly influences how site visitors perceive your pricing. Consider how a restaurant might have prices on its drive-thru menu or a movie theater would set concession prices. These examples are consumer-based, but the lesson is the same: juxtaposing the cost of your desired option with more and less expensive options can help nudge prospects down the desired path.

Consider the movie theater example. You might be offered a small popcorn for $4.00, medium for $5.75, and large for $6.50. Even if you originally wanted a medium, looking at the relatively small cost difference between the large and medium, you’re more likely to spring for the large.

This hypothetical is just one example: we frequently see strategies involving color, shape, and page placement. Think about the many pricing or subscription pages you’ve viewed over time, and you’ll probably be able to come up with a few ideas or devices that worked exceptionally well. 

Another significant concern with the presentation on your pricing page is how you’ll discuss the particular features and benefits mentioned. Typically, this is where software companies might tout their most crucial features or ones that differentiate them from competitors in the field. You may also consider offering a different pricing structure for those companies willing to pay a larger percentage upfront using something like a quarterly payment plan. Remember the old marketing adage here: benefits are more important than features. It’s nice to say what something does, but it’s even better to say what kind of result it will create for the buyer or their organization.

Experiment With CTAs

Calls to action (or CTAs) are vital because they represent the bridge from your pricing page to a prospect converting into a client. You can change many different options here, including these:

  • Copy. The specific words you use for your CTA can have an impact on how well you’re able to convert page visitors into clients. Use specific action verbs whenever possible, but don’t make them too long.
  • CTA shapes. The classic option is a rectangular button – you’ve probably seen the type frequently. Some brands might incorporate ovals, squares, or a more uncommon shape to stand out and catch a visitor’s eye.
  • Colors. The colors you choose for the background, CTA elements, and text will always influence a visitor’s decision to convert. We’ve used color psychology for decades in pricing strategies for all different kinds of companies, both B2B and B2C. For example, blue is associated with trust and safety, while orange is considered aggressive and active.

Make sure that you track pricing page data as you experiment with different CTAs so that it’s clear which ones are moving the needle regarding conversions.

Lean Towards Simplicity

Many software startups provide a relatively complex digital tool for clients, whether because of regulatory concerns or industrial standards. For example, healthcare software companies may have to include an extra layer of security or encryption for HIPAA-related concerns. Manufacturing software providers might need to ensure their clients meet ISO or ANSI standards created for their field.

Even if your software falls into this category, distilling it into the simplest possible terms on your pricing page is meaningful. Whenever possible, have a bias towards fewer options and elements. This idea holds if you want to optimize your existing pricing page or alter your pricing strategy to include a new tier. Whatever new elements you are thinking about adding, be sure they are necessary to add more context to your page visitor or help get them closer to making the best decision for business purposes.

White space is a common design tool startups use in anything from pricing pages to content assets to landing pages. White space can help your pricing page maintain a smooth, clean look and contribute to improved readability – an important element to help visitors learn about your offering and understand why it’s worth the asking price.

Final Thoughts on Pricing Pages

You don’t want to take an “old school” approach to pricing where it’s hard to access or requires a visitor to offer their email address or phone number. Today’s buyer – especially in the B2B software field – is looking for valuable information as quickly as possible. 

On the other hand, you don’t want to provide pricing for your product or service immediately on your website before you can add sufficient context. Doing this may be just as off-putting to a visitor as excessively guarding your pricing tiers and strategies. 

Instead, your pricing page needs to land somewhere in the middle: you have to offer enough details to give visitors the information they need and allow them to determine whether or not their budget fits your asking price, but not so many details that it causes questions about the worth of what you’re offering.

Finding this balance between informative and simplistic can be tricky if you’ve never created one before. It will take a fair amount of trial and error to determine how exactly to seek this balance for your business, your specific offering, and the kind of people you want as clients.

One of the best ways to help speed up optimizing your pricing page is to seek help from experts who’ve done it before. Our team at FunnelEnvy has years of experience working with clients with all types of pricing pages, from complex tiered subscription models to straightforward lifetime license plans. We can help ensure your pricing page has all the elements needed to maximize conversions without any wasted space. Just fill out this quick form to make sure we are a good fit and learn more about what we offer.

By |2025-05-12T04:37:07-07:00August 7th, 2023|Conversion Rate Optimization|0 Comments
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4 Strategies for Upgrading Your Content Marketing in 2023

In the middle of 2023, it’s safe to say content marketing is no longer the innovative, groundbreaking strategy it was ten or even five years ago. According to recent research, nearly 70% of companies plan to increase their content marketing budgets this year.

And while it’s likely too late to win the first-mover advantage in content marketing (unless your industry is very niche or specialized), producing higher-quality content is arguably more lucrative than ever. 

That’s because the massive increase in spending and strategy on content marketing has come partially as a response to the jump in buyers consuming content to help them along the buyer’s journey. From blog posts to industry publications and media properties, business buyers in almost every field are using content to help them evaluate options and better understand their needs.

The secret to success for marketers is to focus on the needs of your audience. Too many businesses treat content marketing like an obligation, churning out four blog posts a month because they have to. If you want to make your content better resonate with the right people, start with the steps below.

Too many businesses treat content marketing like an obligation, churning out four blog posts a month because they have to. Share on X

Assess Platform Choices

Most companies that engage with content marketing follow a similar pattern: they choose one or two platforms to create and publish content, then never think about them again. It’s easy to get caught into this day-to-day routine, but it’s vital to continually think about the places your company is leveraging content marketing.

New social media platforms and communication tools release every day. And while not all of them will be worth the time and effort, some might be. For example: when TikTok first launched, many companies doubted whether or not short-form videos featuring lots of music and dancing would be effective for marketing – especially those in B2B industries. But years later, TikTok is a popular place for all kinds of content, from the consumer ads you might expect to advice for CPAs and accounting firms.

We’re not suggesting you add new platforms to your marketing once a month or once a quarter. We recommend you keep an ear to the ground so you know about new media that might fit your content marketing well before your competitors.

Consider the Human Element

We’ve used people, emotions, and other parts of the human experience in marketing for centuries – remember the famous carousel scene from the TV show “Mad Men”? In it, a team of executives from Kodak suggests naming their new slide projector “the wheel” because of its shape. But Don Draper looks deeper to understand that consumers don’t care about the product’s shape; they care about the nostalgia it creates upon viewing old photos.

We often get objections from clients and prospects that sell to other businesses: “Nostalgia is great, but I’m selling software for specialized manufacturers. What does that have to do with humans?” Remember that no matter how dry or industrial your product seems, there’s always a way to connect to humans because they’re the ones ultimately making the buying decision.

One of the best ways to help you incorporate more of a human touch into your content marketing is to interview previous clients and ask them how their situation changed. Your product or service likely had a quantifiable impact on their business, affecting the people working there. Depending on your relationship with the clients you speak with and the nature of the conversation, you could publish the conversation as a case study in audio or video format.

Plan a Pivot Away From Personal Data Marketing

Over the last decade or so, the world of digital advertising has followed a relatively straightforward model. Advertising platforms like Google and Facebook collect data about the people using their platforms, then sell companies on the ability to use that data to maximize profits. While this model raked in billions of dollars in advertising money, it also created an unpleasant situation where companies needed to lean on an intimate knowledge of search and social media users to sell to them more effectively.

In the last three or four years, signs have emerged that this model is starting to disappear. In late 2021, Facebook (now Meta) announced they would no longer offer “sensitive” ad targeting categories like race, health conditions, and specific political ideas. Similarly, in a major iOS update from 2021, Apple required apps to ask permission to track user data, a request many users denied.

The writing is on the wall: in the coming years, third-party personal data collected by advertisers will no longer be the gold mine of advertising it might have been in the early 2010s. If you’ve been relying a lot on advertising data or a similar source, you need to consider how to pivot your strategy away from this resource. User data will always be available, and this shift won’t happen overnight, but it’s still critical to prepare now so you aren’t caught off-guard by something accelerating this trend.

Think About User Intent

One trend in the current era of content marketing is optimizing for user intent. In 2023, there’s so much content out there for almost every industry that the biggest challenge for both B2B and B2C buyers is finding out which kinds of content will help them meet their professional needs. It’s fantastic if your site has a great content library, but it isn’t living up to its potential if you don’t organize it well.

In a recent article for the Content Marketing Institute, strategy chief Robert Rose points out that organizing content by “e-books, white papers, videos, etc.” asks them to choose the kind of experience they want before knowing the topic. Instead of this traditional method of organization that often results in challenges for first-time users, take a deeper approach to your content’s organization and accessibility by grouping it by customer intent.

And if you’re unsure where to start when grouping content by intent, try applying the pillar strategy to content you create for two or three of your most common buyer scenarios – copy them exactly from an existing client, if you need. Start with the buyer’s situation as your pillar foundation, and expand from there.

Last Word on Updating Your Content Marketing Plans 

Even in the buttoned-up industrial sector, today’s internet is noisier than ever. Your content marketing strategy of producing a set number of monthly posts is a great start, but it’s not enough to help you reach the top of your field regarding content. To truly reach your intended audience, your content has to focus on their needs and meet them on the platforms they’re already comfortable with.

Are you interested in expert advice on improving your content marketing plan or developing a new one? Our team at FunnelEnvy is ready to help. Just click here to fill out a short quiz so we can learn more about how we might be able to help take your content game – and other elements of your digital marketing – to the next level.

By |2025-05-12T04:37:06-07:00June 26th, 2023|Conversion Rate Optimization|0 Comments
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Personalization Strategies to Accelerate Conversion Rate

Once companies have established a functional system for marketing, personalization is typically the next big leverage point to increase their return on investment. Successful personalization can have a significant positive impact on conversion rate and client satisfaction. But how should you implement this idea – what’s the best way to tailor your marketing to the different segments of your audience?

Below are a few essential personalization strategies that can improve your funnel’s efficiency and make your audience feel like you genuinely understand their needs and concerns.

Update Your Personas

Before personalizing something for a specific audience, you must understand them. Most companies don’t make it a regular habit to review and update their buyer personas. A deep understanding of personas is vital if you want to succeed with personalization. Take some time to refresh your knowledge of each buyer persona you’ll be targeting. It may reinforce what you already know, but in many cases, you’ll uncover new trends or ideas related to a specific segment that might help with personalization. For example, is there a significant new industry regulation that one of your personas must now consider as they make decisions? 

Even seemingly minor factors can provide insights that translate to more successful marketing. According to HubSpot, addressing concerns on a landing page can increase conversions by as much as 80%. Best of all, the information you learn will be applicable across different funnels and campaigns in the future.

Get Input From Users

It’s always easy to speculate in a vacuum about what users want or how they prefer to receive information. But the best way to understand your target audience is to hear it directly from them. That means talking to current and previous clients about a few significant concerns, including:

  • What are their biggest challenges at work?
  • Have any of those challenges changed since they started as a client?
  • What would make your job easier for the next month/quarter/year?
  • How helpful have you found other solutions in our industry?

Notice that these questions are more general inquiries about their work and business functions and don’t have anything to do with the specific nature of your offering. While getting feedback from your users about particular points of your service or product is always important, asking them for feedback about your product or service while requesting updated details about their professional needs can be overwhelming.

User surveys are valuable for personalization, but you must keep them concise and tightly focused. Share on X

Beyond that, offering some reward or compensation to users who provide feedback that enhances your personalization efforts can also be helpful. It shows you value their time and the insights they provide, even if it’s just a percentage discount or a small gift card. At the very least, you should explain how you’ll use their feedback to make your offering better and more helpful to users like them.

Source Data From Different Business Functions

Many marketing teams face a similar challenge: siloed data. Instead of understanding the lifecycle of a customer from prospect through to purchase and retention, they can only interpret the needs and concerns of prospects through the lens of marketing actions – whether or not they convert, how long they stay on a website, their job titles, etc. The problem with this approach is that it ignores crucial elements of the customer journey that are vital to the understanding necessary for personalization. Customer interactions outside of marketing can provide a richer picture of what they are looking for from your offering.

For example, let’s say you provide a software solution that helps mortgage companies streamline their internal operations. It’s valuable to know what kind of landing page, emails, and advertisements will get the attention of prospects and convert them into subscribers or customers of your business. Suppose you can access reports on their interactions with customer service or data on which areas of your tool they spend the most time. In that case, you can use this information to personalize marketing messages in your funnel further.

Focus on Key Conversion Points

When personalizing your marketing funnel, some areas are more critical than others. For example, personalization matters on a confirmation page that appears after a user converts, but it’s essential to landing page content that helps convince visitors to take the conversion action.

As you build a strategy for improving your funnel’s personalization, you want to emphasize high-leverage points that give you the most return on the time and money invested. In some of these areas, a few small tweaks in your content and visual design can be responsible for exponential growth in conversions.  

What are some of the critical areas to think about when it comes to conversions? It varies depending on your offering and funnel, but the most common ones we work with on client engagements include:

  • Landing page forms, including things like headlines, body copy, and field text. An easy solution here is running A/B tests that pit one version of a page against another, but there are plenty of other options for improvement if you have the right data.
  • Social media ads that target your audience on networks like Facebook, LinkedIn, and other platforms. These are important because they are often the first interaction prospective customers have with your business. A successful ad will improve brand awareness and drive conversions towards your goal.
  • Drip emails that nurture clients and prospects towards signing up for your service or purchasing a product or other offering. In most B2B sales cycles, prospects will want to spend some time getting to know you before even agreeing to schedule a meeting – let alone committing to a significant, high-priced purchase. If appropriately composed with the correct elements (subject line, preview text, and body content), drip emails can be one of your most effective sales tools.

Final Thoughts on Personalization 

Even in niche B2B markets that don’t represent some of the fastest-growing sectors in the world, professionals responsible for business buying decisions face a lot of noise and uncertainty. Faced with many different options and marketing messages on various platforms, buyers have no choice but to focus entirely on the solutions that seem best for their specific needs.
While it can be harder for marketers to break through to prospects and pique their interests, the scenario also creates an opportunity. A well-calibrated message that speaks to prospects’ needs and pain points can cut through a lot of that noise and resonate immediately with the right audience. That means increased conversion rates, more significant revenues, and ultimately, a more satisfied customer base that stays with you for longer.

Looking for some help from conversion rate optimization specialists on personalization and how to apply it to your funnel? Fill out this quick quiz to see if our services might be a good fit for your requirements.

By |2025-05-12T04:36:59-07:00August 8th, 2022|Conversion Rate Optimization|0 Comments
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How to Structure a Successful Landing Page Within a Customer Journey

There’s a lot of discourse about landing pages in the modern B2B marketing world. Everyone has their preferred styles and templates for a landing page, a site designed specifically to push visitors towards a single action.

But a lot of advice today regarding landing pages ignores an essential element of success with landing pages: understanding the customer’s intent and the customer journey. Your landing page needs to be well-crafted, but it also needs to speak to the customer where they are in their journey. In an ideal scenario, your landing page can drive conversions while also providing tangible value to help visitors meet their goals and overcome their challenges.

In other words, two landing pages can be constructed in dramatically different ways and still achieve good results. This article will provide a few tips on how to factor in your customer’s journey as you work to build your landing page.

Consider Intent

Understanding what your customer wants from your page requires you consider what comes before and after. Generally, if they are later in the journey, they need less information; earlier in the journey will likely require more enticing details. Consider the differences between a new prospect who has recently learned about your brand and a previous customer familiar with your offerings. Each has different concerns and objectives, so they’ll likely need slightly different approaches to move them through the sales funnel.

You should construct your landing pages with this idea in mind. A landing page attempting to drive sign-ups to a newsletter will look different from a landing page made to complete a sale or encourage prospects to book an appointment with a sales rep.

Intent also means staying mindful of what your customers need from you. When a prospect shows interest, some marketers make the mistake of overwhelming them. They bombard them with information requests or hoops to jump through, hoping to maximize the amount of data they can gather. After all, the more data you collect, the better you can serve both the individual and future clients like them, right?

The problem with this philosophy is that it ignores the individual prospect’s needs. Asking for too much time or information without providing sufficient value in return is an invitation for prospects to drop out of your funnel before they convert.

Provide Proof in the Right Context

How can prospects be sure you’ll provide what you say you will? Even if you do, how do they know it’ll give their desired results? These two questions are top of mind for people who haven’t done business with you before. Your landing pages are important for answering these two questions, leading to a sale or conversion. 

Think about things you could include on your page to make new prospects more confident in you. A few common examples include:

  • Video reviews are powerful because people are inherently programmed to want to respond to seeing other people speaking. Watching a person talk about the benefits of a product or service has more impact than just reading it as text.
  • Testimonials can be text-based but, as mentioned above, are best in video format. A testimonial should also include measurable data about how your offering improved the customer’s business or results.
     
  • Statistics and/or research can be important in certain fields of B2B marketing. Still, there’s a caveat: make sure it comes from a reputable source, ideally a trustworthy external organization like a university or research firm. If you plan to present your own statistics, be ready to back them up – most prospects will be inherently suspicious of data published by a company about its own offerings.

You should always calibrate the user and where they are in your marketing funnel to the specific elements of proof included on your landing page.

Find Ways to Add Extra Value

Most people are used to the idea of a landing page as a place where they complete a form to receive something in exchange. It’s one of the new standards we’ve developed after years of browsing the web and shopping online.

But what if a user reading your landing page could get more than just an opportunity to convert with a form? Your landing page could also offer them something in return. Even small efforts go a long way; try offering possible solutions for their challenges.

This compilation from the Search Engine Journal offers some great examples of this idea in practice. Check out example 8 from Persistent Systems – notice how the page includes a call-to-action button for conversion in addition to statistics, benefits, and testimonials from previous clients.

Asana’s signup page offers another great example. It’s clear that creating your account is the main focus: the page is largely blank white space, with a simple one-form field and sign-up box centered in the middle. However, you notice off to the right a list of features included with a free trial of Asana, including unlimited storage, tasks, and projects. 

Landing page journey

(Asana)

Doing this provides a great example of giving users a bit of additional value on your landing page without interrupting their journey, reducing the chance they will convert. Balancing the elements on your landing page to provide enough information to be helpful without overwhelming visitors is down to trial and error. It will take some time and experimentation to find a happy medium, and you’ll want to keep an eye on the data to make necessary tweaks that keep the page performing at an acceptable level.

Conclusion: Treat Each Page Individually

As marketers, we sometimes fall into thinking we can construct every page in the same way, as long as we address the same audience and offer the same kinds of products and services. Unfortunately, this isn’t the case for any page in your funnel, particularly landing pages.

Everyone understands the basic elements of a landing page – some form, a description of the offer, and a confirmation page, so users know they’ve completed the form successfully. Fewer marketers recognize that landing pages can be a great place to nurture prospects and customers further, as long as you do so properly.

You can get more benefits than you might have previously thought from your landing pages by staying mindful of what page visitors want. Help them increase trust in your brand and its offerings by providing additional details that can reduce their professional struggles. Don’t forget to rigorously test the changes you make so that your updates and landing page structure have the data to support them – rather than conjecture.

Looking for help optimizing your landing pages and placing them within the broader context of your marketing funnel? FunnelEnvy can help. Our team has years of experience helping all types of B2B startups and tech companies that want to tighten up their marketing funnels, improve conversions, and ultimately drive more revenue from their current investment in digital marketing.

Fill out this short quiz to learn more about our pricing and schedule a time to meet with someone from the team.

By |2025-05-12T04:36:58-07:00May 30th, 2022|Conversion Rate Optimization|0 Comments
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4 Simple Lead Form Optimization Tips

If your marketing campaigns were a military, lead forms would be the infantry. They are on the ground in the fight for more leads and conversions. Lead forms are the “tip of the spear” for a conversion campaign. If your forms aren’t in good shape, you’ll struggle to meet your marketing goals, putting a damper on revenue and constricting company growth. 

Some optimization steps are relatively easy to implement if you want to get your forms in better shape. Starting with this low-hanging fruit is a great way to refresh a campaign that was once successful but has stopped performing to its previous level or as a foundation for reviewing a new campaign before it’s finalized for launch.

Here are four easy strategies to improve your lead forms to increase conversions:

Minimize Friction

When you think about friction, you might imagine tires on a rough road or a marble sliding down a chute. In physics, friction is the resistance a surface encounters when moving over another surface. In a lead form, “friction” is anything that stops a user from filling out your form.

How do you minimize friction? Here are a few suggestions from HubSpot, with additional insights about each point:

  • Remove extra navigation on the page with your form. Having a standard navigation menu makes it too easy for someone to get distracted while they are trying to fill out your lead form. Even if they don’t, why give them the temptation? Most conversion forms have either no navigation menu options or a single link or button that takes users back to the home page or previous form.
     
  • Use precise language in your form. It’s a shame to put in all the work required to attract a lead to your website, only for that person to leave your page without converting because you used confusing language that they don’t understand. Make sure all parts of your writing are clear and concise, from the body copy on your website to the form fields themselves. When in doubt, it’s always best to use fewer short words than a longer, more complicated one. You can use an online tool like Hemingway to grade your page’s written content and ensure it’s understandable for the people visiting the site.
  • Make forms shorter whenever possible. There shouldn’t be a single unnecessary field that prospects need to fill out to complete your form, especially if they complete it to download a resource or schedule an appointment with someone on your team. 

There are many other great resources for conversion rate optimization online – check out sites like Shopify and CrazyEgg for more details about optimizing your forms and other conversion elements.

Use Multi-Step Forms

“Wait,” you might be thinking, “I thought I was supposed to keep my forms as short as possible! Doesn’t using multiple steps in a form contradict this idea?” It may seem that way at first glance. However, if you spend enough time marketing online, you’ll understand that some forms must be completed fully – there’s no way of getting around it. A common example in the ecommerce world is a customer information form that includes payment and shipping information. Another example might be setting an appointment to meet with someone on your team. You wouldn’t want the location or timing of the appointment lost because of an error or oversight on your form.

If you spend enough time marketing online, you’ll understand that some forms must be completed fully Share on X

If you must present page visitors with a lengthy form, the best thing to do is break it up into multiple parts so that it doesn’t feel like a massive trudge to get through. Continuing with the example of an ecommerce transaction, you’ll typically see these form pages broken up by the various phases of the transaction: purchase info, shipping info, customer name, address, etc. This split makes it much more bearable to get through instead of having all of these forms presented simultaneously.   

Include Social Proof

As you know, people are social animals. We are conditioned to do things others do so we remain members of our tribe. Millions of years ago, expulsion from your tribe due to non-conforming beliefs or actions meant you had to try to survive on your own in the wilderness. Though most of us no longer live in tribes, people still have a natural tendency to trust and value the actions of others.

That’s why social proof is so valuable in modern marketing. Buyers in the B2B space tend to be less swayed by social proof than consumers, but even the most rational, logic-driven purchasers can still be persuaded to purchase if they know others have done the same. It’s particularly beneficial to get testimonials or social proof from people who are respected figures in a field. Placing social proof on your forms is a great technique for quelling those last-minute uncertainties about finishing.   

Consider Form Alternatives

At FunnelEnvy, we appreciate the classic elements of marketing that have worked consistently over the years. But we’re also big believers in looking forward and embracing cutting-edge technology. We suggest considering whether or not you even need to have a form to generate conversions at a sufficient rate. There are a few different options for replacing a form, but the most popular one comes to us thanks to AI and predictive language technology: chatbots.

Chatbots have grown increasingly common over the last decade – you’ve probably seen or interacted with one recently. The premise is that instead of filling out a standardized form, users can get customized assistance for their specific questions or challenges. Although this option isn’t feasible for everyone, some companies might even supplement an automated chatbot with a live customer service agent. But with interactivity and personalization looking like critical pillars of the next generation of marketing, it’s worth considering an automated chat program to replace a form. 

According to Forrester, over 40% of American adults believe it’s important for retail companies to offer live chat. And while that statistic may be mostly regarding B2C purchases, the way someone likes to make a purchase in their personal life probably translates to how they prefer to make purchases professionally.

Besides a chatbot, other options for replacing a form might include an interactive calendar or another widget that allows a user to schedule an appointment or call. In many cases, these options are simply a more advanced version of a form – but they’re still worth considering to improve your conversion rate.

Final Thoughts on Form Optimization

You don’t always have to reinvent the wheel to improve your marketing performance. By making the simple adjustments above, you can get more page visitors to fill out your forms and move to the next stage of your funnel, which ultimately drives revenue and growth for the entire business.

If you’d like some input on optimizing your lead forms or any other part of your conversion funnel, fill out this quick questionnaire to learn more about how we might be able to help.

By |2025-05-12T04:36:57-07:00May 2nd, 2022|Conversion Rate Optimization|0 Comments
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