5 Overlooked Mistakes That Are Destroying Your Credibility

There are huge advantages to doing business online. It’s easier than ever before to reach prospects all over the world and systematically work them through your sales funnel.

But operating online also poses unique challenges.

Potential customers can’t just drop by your office and meet you in person. They can’t have a conversation with you, shake your hand, and leave feeling reassured that you’re worthy of their business.

Unlike with brick and mortar businesses, all potential customers have to go on when assessing your credibility online is the information you present to them. Not being able to rely on firsthand observations helps explain why only 52% of web users believe information online is credible. [Tweet This]

Many online businesses invest money and countless hours into testing and optimizing individual elements on their website.

Why don’t they convert as many customers as they should? Because they don’t realize the way they’re putting those elements together is damaging their credibility…

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By |2014-09-08T23:02:48-07:00September 9th, 2014|Conversion Rate Optimization|0 Comments

Mobile Path to Purchase Study: Optimizing the Mobile Funnel

Intent to purchase: it is perhaps the least discussed and most important aspect of conversion optimization. Ultimately, you focus on improving your website conversions to attract leads, build better relationships with customers, and most of all make sales. The ability to identify when a customer has a firm intent to purchase gives you a clear advantage. But how can you identify the intent to purchase and take steps to foster it in today’s mobile environment? One new report is offering powerful insights for marketers, entrepreneurs, and data analysts thinking about this issue.

Telmetrics recently released their third annual Mobile Path to Purchase study, in partnership with XAd and the Nielsen Company. Each year, the study seeks to find data, trends, and patterns on what factors are influencing mobile device use in the United States. By extension, the analysts are able to identify consumer mobile usage behaviors and the implications for intent to purchase.

The results provide specific insights into a range of verticals from retail to travel. But there are major takeaways that can inform any mobile strategy.

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By |2014-09-04T12:42:49-07:00September 5th, 2014|The Funnel|0 Comments
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